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ElevenLabs launches marketplace for partner AI agents

ElevenLabs has opened a curated marketplace of industry-specific voice and AI agents built on its models, with Salesforce, IBM, Twilio and Zendesk among the launch partners, giving enterprises an alternative to building their own.

ElevenLabs announced the ElevenLabs Marketplace, a curated catalogue of AI and voice applications that technology partners have built on its models. Launch partners include Salesforce, IBM, NiCE, Twilio and Zendesk.

At launch, enterprises can browse solutions in financial services, insurance, healthcare, telecommunications, retail, government and other sectors, then contact the partners directly to evaluate and deploy them. There is no purchasing yet. CEO Mati Staniszewski said that "from next year" customers will be able to buy eligible partner solutions through their existing ElevenLabs commitments.

The company gave several examples of early listings:

  • Salient automates borrower servicing calls within lending systems.
  • Gail by Lula handles and qualifies insurance inquiries.
  • Assort Health, Luma Health, Andor Health and PhysiciansTrust AI cover scheduling, patient outreach, follow-ups and intake. EliseAI also builds agents for housing and healthcare.
  • Zendesk offers an agent that resolves customer service requests from start to finish.
  • Consio runs voice and SMS agents for Shopify and ecommerce brands in 70 languages.

For partners, the marketplace is a sales channel to enterprises that already use ElevenLabs. Zendesk CEO Tom Eggemeier said it gives the company "a new way to reach enterprises that are already building with ElevenLabs."

ElevenLabs did not say how many partners or listings the marketplace has, what revenue share or commercial terms apply, or how it vets listings. Developers and independent software vendors building on ElevenLabs can apply to become partners.

Sources